Pharmacist Role with Biosimilars: Counseling and Substitution Explained

When a patient walks into the pharmacy with a prescription for a biologic drug like Humira or Enbrel, they’re not just getting medicine-they’re stepping into a complex system where biosimilars are changing everything. Unlike generic pills that are chemically identical to their brand-name versions, biosimilars are made from living cells. That means even tiny differences in manufacturing can affect their structure. But here’s the key: if a biosimilar is approved by the FDA, it works the same way as the original. No meaningful difference in safety or effectiveness. The real challenge? Getting patients and providers to trust that.

Why Biosimilars Are Different from Generics

People often assume biosimilars are just like generic drugs. They’re not. A generic version of, say, ibuprofen is chemically identical to Advil. You can swap them without thinking twice. Biosimilars? They’re more like a handcrafted replica of a luxury watch. Same function. Same performance. But built with different tools and materials. That’s why the FDA requires extra testing before approving them. And even then, only a small number have been labeled interchangeable.

Interchangeable biosimilars are the gold standard. They’ve passed additional studies proving you can switch back and forth between them and the original drug without increased risk. As of late 2023, only about a dozen biosimilars in the U.S. had this designation. Most others can be prescribed instead of the original-but a pharmacist can’t swap them automatically unless the prescriber allows it.

This distinction matters because state laws vary wildly. In some states, pharmacists can substitute a biosimilar without calling the doctor. In others, they need explicit permission. That’s why pharmacists need to know not just the science, but the local rules too.

The Pharmacist’s Job: More Than Just Filling Prescriptions

Pharmacists aren’t just handing out bottles. They’re the frontline educators, the bridge between confusing medical jargon and real-life understanding. When a patient hears, “Your Humira is being switched to a biosimilar,” their first thought isn’t about cost savings-it’s fear. Is this safe? Will it work? Is this some cheap knockoff?

That’s where the pharmacist steps in. Research shows pharmacists are more likely than doctors to recommend biosimilars-87% versus 62%. Why? Because they spend more time with patients. They see the hesitation. They hear the myths. And they’re the ones trained to explain it clearly.

One pharmacist in Ohio shared how she turned a skeptical patient around: “I showed them the FDA’s website. I said, ‘If this wasn’t safe, they wouldn’t approve it. And they’ve tested it on thousands of people.’ They looked at me and said, ‘So it’s not a fake?’ I said, ‘No. It’s science.’ They left with a smile.”

That’s not luck. That’s skill. It’s knowing how to frame the conversation-not as a cost-cutting move, but as a smart, evidence-based choice.

When Substitution Works-And When It Doesn’t

At the US Oncology Network, they tried physician-led switching first. Doctors had to call, get consent, update records. Adoption? Barely budged. Then they flipped the model. Pharmacists took over. They trained every provider, got signed acknowledgments, and built a system where substitution happened automatically-unless the doctor wrote “dispense as written.”

Within months, biosimilar use for pegfilgrastim (Neulasta) jumped from under 10% to over 80%. Providers stopped getting interrupted. Nurses stopped fielding calls. Patients got their meds faster. And the clinic saved hundreds of thousands of dollars.

But it didn’t work everywhere. Why? Because they didn’t just change the process-they changed the culture. They educated everyone: pharmacists, nurses, financial navigators, even the billing team. Because if the person behind the counter doesn’t understand the reimbursement rules, the patient gets stuck.

And here’s the catch: even when substitution works, it can backfire if the pill looks different. A patient switching from a red capsule to a white tablet? That’s a 21% higher chance they’ll stop taking it. That’s not about the drug. That’s about perception. So pharmacists now check: Is the packaging different? Is the injector pen shaped differently? If so, they explain why-and reassure the patient it’s the same medicine inside.

Pharmacist shows FDA biosimilar data on a tablet while comparing generic pills and biosimilar mechanisms side by side.

Traceability and Safety: Why Batch Numbers Matter

One of the biggest concerns about biosimilars? What happens if something goes wrong? With traditional drugs, you can trace a bad batch to one factory. With biosimilars? It’s more complicated. They’re made from living cells. One batch might behave slightly differently than another-even if both are approved.

That’s why traceability is non-negotiable. Every time a biosimilar is dispensed, the pharmacy must record the lot number and give it to the patient. Not just for records. For safety. If a patient has a reaction, the doctor needs to know exactly which version they took. Was it the reference product? Biosimilar A? Biosimilar B?

The International Federation of Pharmaceutical Manufacturers & Associations (IFPMA) says this isn’t optional. It’s essential. And pharmacists are the ones who make sure it happens.

What Pharmacists Need to Know

To do this job right, pharmacists need more than a pharmacy degree. They need to understand:

  • Which biosimilars are interchangeable (and which aren’t)
  • State laws on substitution (some require patient consent, others don’t)
  • How to explain indication extrapolation (e.g., a biosimilar approved for rheumatoid arthritis might also be used for psoriasis, even if not tested for every condition)
  • How to handle payer barriers (some insurance plans still push for the brand-name drug)
  • How to document every substitution in the electronic health record
And they need to keep learning. A 2022 study found 79% of pharmacists had taken continuing education on biosimilars. Only 43% of doctors had. That gap isn’t an accident. It’s a reflection of where the real expertise lies.

Healthcare team reviews biosimilar adoption data on a dashboard, with state laws and batch tracking visible on patient chart.

Why This Matters for Patients-and the System

Biologics make up only 2% of all prescriptions in the U.S. But they account for nearly half of all prescription drug spending. That’s $100 billion a year. Biosimilars can cut those costs by 20% to 40%. That’s not just money saved. That’s more patients getting access to life-changing treatments.

Imagine a diabetic who can’t afford insulin. Or a cancer patient who skips doses because the cost is too high. Biosimilars change that. But only if they’re used. And only if pharmacists are empowered to guide the process.

The future isn’t about replacing brand-name biologics. It’s about making them accessible. And pharmacists are the ones holding the key.

Common Misconceptions-and How to Fix Them

Patients hear “biosimilar” and think “less effective.” That’s not true. Here’s how to respond:

  • “It’s not the real thing.” → “It’s approved by the FDA as equally safe and effective. The only difference is how it’s made.”
  • “What if it doesn’t work for me?” → “If it doesn’t, we can switch back. That’s why we track the batch number.”
  • “I’ve been on this drug for years. Why change?” → “You’re not changing your treatment. You’re getting the same result at a lower cost. That means your insurance is more likely to cover it next year.”
And when prescribers push back? Pharmacists need to collaborate-not argue. Share the data. Show the outcomes. Offer to co-develop a policy. One oncology pharmacist in Texas told me: “I didn’t convince the doctor. I showed him the numbers. He signed the form the next day.”

Can pharmacists substitute biosimilars without a doctor’s approval?

Only if the biosimilar has been designated as ‘interchangeable’ by the FDA AND your state allows pharmacist substitution. Even then, the prescriber can write ‘dispense as written’ to block the swap. Laws vary by state-48 states have some form of biosimilar substitution law, but requirements differ. Pharmacists must know their state’s rules before making any changes.

Are biosimilars as safe as the original biologic drugs?

Yes. The FDA requires biosimilars to show no clinically meaningful differences in safety, purity, or potency compared to the original. They undergo rigorous testing, including studies on immune response and long-term outcomes. Over 10 years of real-world use in Europe and the U.S. show no increased risk of side effects or reduced effectiveness.

Why do some patients refuse biosimilars?

Fear of the unknown. Many patients believe ‘biosimilar’ means ‘inferior.’ Others worry that switching drugs-even to an equivalent one-could trigger side effects. Appearance changes (color, size, injector design) also trigger distrust. Pharmacists combat this with clear, calm education: showing FDA data, explaining how biosimilars are tested, and sharing success stories from other patients.

Do biosimilars work for all conditions the original drug treats?

Sometimes, yes-this is called ‘indication extrapolation.’ If a biosimilar is proven effective for one condition (like rheumatoid arthritis), the FDA may approve it for other uses (like Crohn’s disease) without requiring new trials, if the mechanism of action is the same. Pharmacists should verify the approved indications on the FDA label and explain this to patients to avoid confusion.

What should pharmacists do if a patient has a reaction after switching?

First, document the exact product and batch number given to the patient. Then, notify the prescriber immediately. Report the event to the FDA’s MedWatch program. Reassure the patient that reactions can happen with any biologic-even the original-and that switching back is always an option. Most importantly, never blame the patient. This is a system issue, not a personal failure.

How can pharmacists help increase biosimilar adoption in their community?

Start with education: host a lunch-and-learn for local prescribers, share FDA fact sheets with patients, and use electronic health record alerts to flag biosimilar options. Partner with insurance plans to remove financial barriers. Advocate for state laws that allow automatic substitution. And always track outcomes-showing improved adherence and cost savings makes your case stronger.

What Comes Next

The market for biosimilars is growing fast. More are expected to hit the U.S. market in 2025 and 2026, including major ones for insulin, rituximab, and adalimumab. But adoption won’t happen on its own. It needs pharmacists who know the science, the laws, and how to talk to people.

This isn’t about replacing drugs. It’s about making sure the right people get the right treatment-without being priced out. And that’s a job only pharmacists are positioned to do.